Cov nyiaj ua se txoj cai

TXOJ CAI TXOJ CAI:


KEV KUAJ THIAB TXOJ CAI NTAWM KHOOM

Cov neeg yuav khoom yuav tsum ceeb toom rau lub tsev International Service Splendor LLC (IHS) ua haujlwm hauv plaub caug yim xaum (48) thaum tau txais peb cov khoom hais txog cov kev tsis zoo los yog tsis muaj nyob rau ntawd, nrog rau cov lus nug txog Kev Muag Khoom, kev yuam kev lossis kev xa khoom poob los yog puas. Yog tsis ua raws li tsab ntawv ceeb toom rau IHS yuav tsum tau txais kev pom zoo ntawm cov khoom siv hauv IHS no kom tiav thiab muaj txiaj ntsig rau Tus Neeg Muag Khoom. Vim li no nws yog tus neeg yuav khoom los tshawb xyuas cov khoom thaum lub sij hawm tuaj txog, thiab ceeb toom rau txhua yam kev puas tsuaj lossis tej zaum yuav tau ua kom puas tsuaj ua ntej kos npe rau daim ntawv them xa tuaj. Yog tias cov khoom tuaj txog puas lawm, thov hu rau IHS tom 48 teev sijhawm thiab muab cov duab thiab cov ntsiab lus ntawm kev puas tsuaj rau hauv daim ntawv sau. Yog tias cov khoom puas tsis tau qhia sai, IHS yuav tsis tuaj yeem pab nrog lwm tus thov los ntawm tus neeg yuav khoom. Txhua yam khoom uas raug xa rov qab tuaj rau peb yuav tsum tau muab ntim rau hauv cov thawv uas yog thawj cov khoom.

Yog hais tias tus neeg tsis lees txais yam khoom, tus neeg yuav tsum qhia rau IHS ntawm qhov tsis kam sau ntawv hauv 48 cov sij hawm thaum tau txais cov khoom no thiab yuav xa cov khoom mus rau IHS hauv qhov khoom qub thiab ntim ntawm tus neeg siv nyiaj hauv 96 teev tom qab kev ceeb toom tsis kam muab rau IHS, txwv tsis pub cov neeg tau txais kev pom zoo yuav tsum tau txais qhov khoom ntawd. IHS txaus siab rau qhov kev qoj ib ce ntawm kev ua lag luam zoo los ntawm tus neeg yuav khoom. Yog tias muaj teebmeem nrog cov zaub mov xa tuaj yuav tsum tau qhia rau IHS ntawm cov teebmeem no kom cov tog neeg tuaj yeem muaj sijhawm los daws cov kev txhawj xeeb thiab daws qhov teebmeem.

CLAIMS, RETURNS THIAB TXIAV TXIM TXOJ CAI

Tus neeg yuav khoom siv yuav tsum tsis muaj cai xa rov qab yam khoom uas tsis tau kev tso cai los ntawm International House Splendor LLC (IHS). Tus neeg yuav khoom yuav tsum tau txais cov ntaub ntawv tsim nyog los ntawm IHS ua ntej rov qab tuaj txog tej yam khoom ntawd. Cov ntawv thov yuav tsum xa tuaj rau hauv 48 cov xuab moos tuaj txog rau tus neeg muas zaub. IHS khaws cov cai muaj cai tshuaj xyuas thiab tshawb xyuas txhua yam rov qab thiab hloov khoom ua ntej yuav txiav txim siab txog qhov twg los xij ib daim credit rau koj tus account.

IHS Rooj Zaum yuav nco ntsoov nqa tag nrho cov kev ntsuas kom paub tseeb tias koj cov khoom txiav txim thiab tuaj txog rau qhov zoo tshaj plaws ua tau. Yog hais tias muaj kev puas tsuaj rau qhov kawg-tus neeg siv qhov chaw, nws yog qhov kawg-tus neeg siv lub luag haujlwm los tuav lub pob, muab tag nrho cov ntaub ntawv tsim nyog thiab npaj cov khoom khaws cia.

Tag nrho cov khoom tsis raug cai yuav tsum muab xa rov qab rau hauv cov khoom pob khoom qub. IHS tsuas cia tus khoom xa rov qab los ntawm tus Neeg Muag Khoom thiab kev hloov cov khoom lag luam. Yog hais tias poob, puas tsuaj los yog cov khoom tsim kho, qhov kev hloov yuav muab rau tus nqi lossis tsis dawb, thiab yuav muaj rau tuaj tos ntawm peb lub tsev qiv ntawv xwb. IHS tsis tau them nyiaj ntsuab rov qab. Shipping tsub yog tsis refundable. IHS Rooj Tog Zaum tsis muaj lub luag haujlwm rau kev puas tsuaj ntawm lub tuam txhab thauj khoom. IHS tsis kam lees lossis hwm cov nqi rov qab, cov nuj nqis, cov nyiaj rov qab, cov nuj nqis, txiav tawm, los yog cov ntaub ntawv tsis muaj peb txoj kev pom zoo.

Txhawm rau ib yam khoom yuav raug hloov rau ib qho laj thawj ntawm qhov kev txiav txim siab ntawm IHS, qhov khoom qub yuav tsum raug xa rov qab rau hauv 'Zoo li' Tshiab 'rau kev them tag nrho los sis ib nrab.

Kev xa rov qab yuav tsis txais los ntawm IHS tshwj tsis yog tias qhov xa rov qab ua raws li cov cai no. Yuav muaj ib qho 25% cov nqi rov qab rau cov khoom rov qab rov qab nrog thawj qhov khoom. Cov khoom uas tau muab tso ua ke yuav tsis raug lees txais rau cov nyiaj ua se, cov nqi qiv los yog kev sib pauv.

TSHWJ XEEB TXOJ CAI

Thov nco ntsoov tias tej zaum yuav muaj kev txawv txav hauv qhov ntxoov ntxoo vim yog keeb kwm ntawm ntoo, tawv thiab ntaub ntaub. Cov duab digital los yog luam tawm xim kuj tuaj yeem txawv me ntsis ntawm cov qauv. Txoj kev txiav txim tshwj xeeb tuaj yeem raug muab tso tseg hauv 48 cov xuab moos ntawm qhov kev txiav txim siab Muag Khoom los ntawm Tus Neeg Muag Khoom. Lub tuam txhab muaj cai tsis lees txais thiab muab cov nyiaj thim rov qab lossis hloov tawm tom qab 48 teev sijhawm. Tag nrho cov hnub yug rau tshwj xeeb xaj yog kwv yees thiab tuaj yeem hloov vim lub sij hawm tsim cov khoom, kev npaj rau sab nraud, xa daim ntawv qhia caij tsheb los yog lwm yam ua dhau peb tswj. Tsuas nyiaj ntawm 30% yuav tsum tau them ua ntej ntawm kev txiav txim kev muag khoom rau cov khoom tshwj xeeb yuav raug ua tiav. Qhov tso nyiaj no tsis yog-thim rov qab yog tias tso tseg. Tag nrho cov khoom tshwj xeeb cov khoom tseem yog cov khoom ntiag tug ntawm International House Splendor LLC kom txog thaum them nyiaj tag nrho. Cov lus txib tshwj xeeb yuav tsum tau them tag nrho thiab tuaj ntawm peb qhov chaw nyob hauv tsib hnub (5) cov hnub ua hauj lwm txij hnub ceeb toom ntawm kev xa tuaj. Cia tus nqi ntawm $ 15 ib hnub yuav muab ntxiv rau daim ntawv txais nyiaj tom qab lub sijhawm no. Tib lub sijhawm thiab cov nqi them ua haujlwm yuav siv rau cov kev txiav txim uas raug xa mus rau ib qho ntawm peb cov chaw faib khoom noj khoom haus tuaj tos.

CEEV FAJ

Tag nrho cov khoom yuav tsum ua raws li qhov chaw ua khoom siv thiab yuav tsum tsis txhob muaj qhov tsis xws luag tsim, khoom thiab ua haujlwm ua haujlwm rau rau (6) lub hlis txij li hnub muab khoom xa tuaj. International House Splendor LLC (IHS) TSIS TAU TXHUA TXHUA TUS TXHAIS LI CAS, TXHAIS LOSSIS LOSSIS, TSIS TXHOB KHO MOB LOS NTAWM MERCHANTABILITY LOSSIS TSIM NYOG RAU FEEM XYUAS. IHS txoj cai tswjfwm tiv thaiv txhua yam ntawm IHS cov khoom yuav tsum yog NULL, VOID, THIAB TSIS TAU TXHEEM yog tus neeg muag khoom lossis lwm tus neeg siv qhov khoom siv rau lwm yam uas tsis yog siv cov khoom ntawd.

LIABILITY

Thaum tsis muaj kev tshwm sim, International House Splendor LLC (IHS) yuav ua txhaum rau txhua qhov ua txhaum cai ntawm Daim Ntawv Cog Lus no ntau dua li tus nqi Muag Khoom uas yog lub ntsiab lus ntawm qhov ua txhaum cai

LUS QHIA

Tus neeg yuav khoom yuav tsum tsis txhob muab nws cov cai los sis tso cai rau ib qho ntawm nws cov lus cog tseg hauv Daim Ntawv Pom Zoo no yog tsis tau sau ntawv tso cai ntawm International House Splendor LLC.

SEVERABILITY

Yog tias muaj ntaub ntawv cog lus hauv Tsab Ntawv Pom Zoo no raug pom los ntawm lub tsev hais plaub ntawm lub peev xwm tswj xyuas tsis pub tsim nyog rau txhua lub laj thawj, qhov seem hauv daim Ntawv Cog Tseg no yuav tsum txuas ntxiv mus rau hauv kev quab yuam.

NEEG TSIS TAU NQI

Yog hais tias International House Splendor LLC (IHS) yog lub koom haum uas muaj feem ntau los yog lwm txoj cai kev sib hais haum ntawm Tus Neeg Muag Khoom thiab IHS, IHS yuav tsum muaj cai rau tus kws lij choj uas tsim nyog cov nqi thiab cov nqi tsim muaj.

FORCE KHIAV

Tag Nrho Cov Nyiaj Them Muag (Sales Orders) yuav raug ntaus, teeb meem rau kev ua haujlwm, kev poob haujlwm, kev thauj mus los, kev tsis tau ntawm cov khoom siv hluav taws xob, khoom ntiag tug, kev raug mob, khoom qeeb lossis lwm yam teeb meem tshaj li International House Splendor LLC (IHS) . IHS yuav tsis yog lub luag haujlwm rau cov xwm txheej no thiab yuav ua txhua yam tsim nyog kom tau xa cov khoom kom zoo thaum qhov kev ncua sij hawm raug kho dua.

NWS YOG HAIS TIAS KOJ YUAV TSUM TAU UA TSIS TAU IB CES KOM MUAJ CAI LOS YOG LOS YOG DAG NQA KHOOM, PEB YUAV PAB TAU KEV PAB CUAM YUAV TAU TXAIS KOJ TXHAIS TIAS, TAB SIS THOV NYEEM NO RAU QHOV NO YUAV TAU LOS:

FEDEX FREIGHT CLAIM FORM INSTRUCTIONS

FedEx Freight® Daim Ntawv Qhia Cov Lus Qhia Cov Lus Qhia thiab Cov Lus Nug Uas Nquag Nug (FAQ)
Nyeem cov lus hauv qab no rau cov lus teb ntawm cov txheej txheem daws teeb meem. Rau cov lus qhia sau ua daim ntawv foob, hla mus rau "Kuv yuav ua daim ntawv thov nyiaj li cas?"
Thaum twg thiaj tsim nyog kuv ua ntawv thov kuv? Cov ntaub ntawv hais txog kev ploj zais thiab pom los yog zais kev puas tsuaj yuav tsum tau qhia nyob rau hauv 21 hnub thiab tag nrho cov ntaub ntawv txhawb nqa teev hauv 9 lub hlis ntawm hnub yug. Cov ntawv thov rau tus neeg tsis tuaj yeem yuav tsum xa tuaj rau hauv 9 lub hlis ntawm hnub yug. Tag nrho cov lus thov yuav raug muab kho raws li cov txiaj ntsim ntawm qhov kev tshawb xyuas qhov tseeb.
Ntev npaum li cas cov txheej txheem daws teeb meem yuav siv sij hawm? Feem ntau yuav tshwm sim hauv 5 rau 7 hnub ua haujlwm tom qab peb tau txais koj daim ntawv foos thiab txhawb nqa ntaub ntawv, tshwj tsis yog lub sijhawm ntxiv rau kev tshawb nrhiav.
Kuv yuav tsum ua li cas nrog lub thawv xa tuaj? Khaws tag nrho cov ntaub ntim thawj, nrog rau cov khoom noj thiab cov khoom, kom txog thaum txoj kev daws teeb meem xaus. Tej zaum nws yuav tsim nyog ua kom lub hnab ntim tau rau FedEx rau kev kuaj xyuas. Khaws cov khoom muag thiab cov ntaub ntawv ntim khoom txhua txhua.
Kuv yuav nrhiav tau cov ntaub ntawv hais txog qhov kev thov kom daws tau qhov teeb meem nyob qhov twg? Yog xav paub ntxiv, hu rau National Motor Freight Classification Series thiab FXF / FXNL Cov Txheej Txheem Tariff series rau exclusions ntawm kev lav thiab ntxiv cov kev txwv.
Kuv tuaj yeem tau txais cov ntaub ntawv tshiab txog ntawm kuv qhov kev thov? Yog tias koj siv peb qhov kev xaiv online ntawm fedexfreight.fedex.com/claim.jsp

Leej twg tuaj yeem ua ntawv thov tau? Tus neeg xa ntawv, tus neeg tau nyiaj los yog tus neeg sab nraud tuaj yeem ua tsab ntawv foob.

Kuv yuav ua ntawv foob licas? Ua raws li peb qho yooj yim cov kauj ruam nram qab no los ua koj cov ntaub ntawv.
Kauj ruam 1: Xaiv ib qho ntawm cov nram qab no: • Ua kom tiav thiab xa daim ntawv foos hauv online ntawm fedexfreight.fedex.com/claim.jsp • Email / Fax / Xa (Saib Step 3).
Kauj Ruam 2: Sau cov ntaub ntawv nram qab no: • Luam tus FedEx airwaybill, FedEx Ship Manager®, Printout, Pick-Up Record, lossis xa daim ntawv xa tuaj. • Tag nrho cov ntaub ntawv muaj feem xyuam rau qhov pov thawj ntawm tus nqi (daim qauv ntawm tus thawj daim nqi ntawm tus muag khoom lossis tus tswv lag luam, daim ntawv pov thawj ntawm daim ntawv muag khoom lossis daim receipt, daim ntawv pov thawj zaum kawg yog tias muaj daim ntawv txiav nyiaj them nqi kho mob, daim ntawv qhia, lossis lwm cov ntaub ntawv muaj feem xyuam). • Cov xov tooj ntawm cov khoom muag, yog tsim nyog. • Sau daim ntawv soj ntsuam, yog tsim nyog.
Kauj Ruam 3: Email, Fax los xa Xa daim ntawv thov nyiaj ua tiav nrog cov ntaub ntawv pabcuam rau: FedEx Cargo Claims Dept. PO Box 256 Pittsburgh, PA 15230 Fax 1.877.229.4766 file.claim@fedex.com
Yog koj fax koj daim ntawv thov, koj yuav tau txais tsab ntawv lees paub los ntawm xa ntawv fax.

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